Bank of Monroe is committed to assisting the local community and has been doing so since 1904. The bank has two branch locations in the state of West Virginia(One in Lewisburg, the other in Union). They have been known to sponsor local events and help businesses grow within the community. Bank of Monroe devotes all their attention and resources to their customers. They believe the customer’s needs come first before anything else. To simplify the banking experience, Bank of Monroe runs an online banking operating system. This system allows bank members to log in to their bank accounts online and engage in various bank transactions. The only necessity required of the user is an internet accessible device (computer or tablet/mobile device). Users can log on and set alerts, make account transfers, view bank statements, etc. It is free, easy, and available 24/7, anywhere(as long as internet access is provided).
How to Login
Step 1 – Enter your account “Username” under the “Online Banking” section of the homepage, then click Login.
Step 2 – When logging in to your account for the first time or on a new computer, the bank requires that you participate in a “One-Time Security Code” process. Click the button that reads Continue with Security Code.
Step 3 – Select which phone number you would like to receive your code with, then click Continue to proceed.
Forgot Username/Password – Call the bank’s customer service department if you cannot recall certain login information. A bank staff member will then ask some security questions to make sure you are the account holder. Once you have answered all the security questions accurately, the staff member will help you recover the forgotten information.
How to Enroll
Step 1 – Bank customer must contact the bank by phone or go in person to one of the bank’s two locations to sign up for online banking. A bank associate will guide them through the process of enrollment. Once enrolled, users can explore the many benefits of banking online.